Trust
Policies
Every label on a profile — registration checked, practice confirmed, review with proof of visit — means exactly what the matching document below says, and nothing more. They are written as plain-language product documents pending counsel review.
Verification methodology
What each verification label on a doctor profile means, which source it was checked against, and how often it is re-checked.
Updated 28 Aug 2026
Ranking and sorting
The published weights behind organic result order, and our commitment that payment is never an input to it.
Updated 28 Aug 2026
Review policy
What patients may write, what doctors may reply, what we refuse to sell, and our internal moderation targets.
Updated 28 Aug 2026
Corrections, appeals and takedowns
How to challenge anything on a public page, how removal and merges are handled, and what provenance we keep.
Updated 28 Aug 2026
Editorial and medical review policy
Who writes and reviews health content on this site, how sources are handled, and what we will not publish.
Updated 28 Aug 2026
Advertising and sponsorship policy
What can and cannot be paid for on this platform, and how anything sponsored is separated and labelled.
Updated 28 Aug 2026
Privacy policy
What personal data this platform collects, why, for how long, and the rights you have over it under the DPDP Act.
Updated 23 Sep 2026
Terms of use
The rules for using the directory, for doctors listing on it, and for anyone posting a review.
Updated 28 Aug 2026
Grievance process
How to raise a complaint about a profile, a review, your data or the platform, who handles it, and the timelines that apply.
Updated 28 Aug 2026